Single and multiple issue orders usually ship within 3 business days.
Subscription and renewal orders starting / renewing with the current available issue usually ship within 3 business days. Subscription and renewal orders starting / renewing with a future issue will ship once that issue becomes available.
Most digital orders ship electronically within 2 business days. Digital orders will be fulfilled by Magzter and instructions on how to activate / claim your digital issue or subscription will be sent to your order email used. If you do not receive this email from Magzter within 2 business days please contact us so that we can re-send the email manually.
T-shirts usually ship within 3 business days.
eGift Cards ship electronically on the date specified and to the email specified when completing the purchase, usually by 2am Pacific on that day. For same day / same delivery day orders, the eGift Card is sent immediately.
*Online customer service help may be available. The status icon for online customer service is indicated towards the lower right of page.
Any questions concerning your order can be directed to:
sales (at) gothicbeauty (dot) com
toll free 1-888-317-7763 (M-F, 11a-4p Pacific)
Gothic Beauty Magazine
4110 SE Hawthorne Blvd. #501
Portland, OR 97214 USA
Please include your full name, order number, date of purchase and items purchased when communicating with us.
Thanks again for your support!